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Cookies policy

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Cookies policy

Cookies policy

WHY DO WE USE COOKIES AND PROCESS YOUR BROWSING DATA?
We use cookies on this website.
 
What is a cookie?
A cookie is a file that websites transfer to the device that connects to them. Although cookies are often only used for technical purposes, they can also allow, amongst other things, information about the browsing habits of a user or their device to be stored and retrieved and, depending on the information they contain and how they use their device, they can be used to recognise the user.
 
Some cookies are controlled and managed by the website owner (these are called “first party cookies”) and others by third parties (known as “third party cookies”), because these provide the website with a tool or a function, for example.
 
Certain cookies are cancelled upon completion of web browsing (session cookies) while others may still be stored on the user’s device and accessed for a longer period (persistent cookies).
 
What type of cookies do we use and what do we use them for?
On this website we use the following types of cookies:
 
• Technical or essential cookies for delivering a service 
We use technical cookies in order to provide the services requested by our users. These cookies are essential for browsing and using the various website options and services, such as monitoring traffic and data communication, identifying the session, accessing restricted areas, remembering the information that the user provides at each stage of the purchasing process, using security elements during navigation, storing content for streaming videos or sounds, or sharing content via social media.
• Personalisation cookies 
In order to optimise the user experience of our website, we use personalisation cookies that allow us to configure the website and its services in line with user preferences or the general features of your computer, for example, the browser used and its version, the operating system installed, etc. These cookies are used, for example, to remember the parameters that were chosen by the user during their visits and to guide the content of the website based on their language. 
• Analytics cookies 
 Analytics cookies allow us to measure and analyse website activity and create user browsing profiles.
 
We use GOOGLE ANALYTICS cookies to collect anonymous and combined statistics that allow us to understand how our website is used, to improve it and adjust it to users’ preferences. GOOGLE ANALYTICS is a tool provided by the company Google, Inc., 1600 Amphitheatre Parkway. Mountain View, CA 94043. USA. You can learn more about how GOOGLE ANALYTICS works and the cookies used by this service via the following links:
• https://support.google.com/analytics/answer/6004245
• https://policies.google.com/privacy
You can disable GOOGLE ANALYTICS cookies by installing the disabling add-on created by Google in your browser, which is available via the following link: https://tools.google.com/dlpage/gaoptout?
 
Typically, the following data derived from your browsing may be analysed:
• The Domain Name Supplier (DNS) and/or IP address that gives access to the network. For example, a user of the provider ‘xxx’ will only be identified with the xxx.es domain and/or IP address. This allows us to compile statistics about the countries and servers that visit our website most often.
• The date and time of access to our website allows us to identify the hours with the most traffic, and make precise adjustments to avoid saturation problems at our peak times.
• The internet address from which our website was linked to. With this information, we can understand the effectiveness of the different banners and links that lead to our server with the aim of enhancing those with the best results.
• The number of daily visitors in each section allows us to identify the most successful areas and increase and improve their content, so that users can achieve a more successful outcome. 
Advertising cookies
We use advertising cookies to manage our advertising spaces. These cookies allow the administration of these spaces based on technical criteria such as the content edited or the frequency with which advertisements are displayed.
 
We also use cookies that allow us to analyse user browsing habits to build specific profiles and display targeted advertising based on these profiles.
 
In order for our online advertising to be tailored and relevant, we sometimes rely on online selective advertising programmes to promote our website and achieve greater effectiveness with the advertisements shown. Partner companies in these programmes may show you advertising based on your likes and interests deduced from the information generated by your browsing on our website, or the websites of third parties participating in the programme. To this effect, these partner companies may install a cookie in your browser to identify you as part of the relevant audience. They can also detect whether you have visited our website before by using a tracking cookie installed by the website.
 
You can learn more about online behavioural advertising and how to manage the privacy of your browser in order to reject this type of processing at: enwww.youronlinechoices.eu
 
During your browsing session, selective third party advertising cookies may be installed as identified below (note: as we do not control them, we accept no responsibility for the content and the authenticity of the information and privacy policies relating to such cookies).
 
DOUBLECLICK AND GOOGLE ADWORDS - GOOGLE, INC., with registered address at 1600 Amphitheatre Parkway. Mountain View, CA 94043. USA. More information about these cookies at: http://www.google.com/policies/technologies/ads/ and https://support.google.com/adsense/answer/2839090?hl=en. You can disable DoubleClick cookies by visiting the DoubleClick disabling page: http://www.doubleclick.com/privacy/dart_adserving.aspx).
 
AFFILINET ESPAÑA SL, with registered address at Calle Velázquez No. 17 2º Izq 28001 Madrid, Spain. More information about these cookies at: https://www.awin.com/gb
 
SOCIOMANTIC LABS GMBH, with registered address at Paul-Lincke-Ufer 39-40, 10999 Berlin, Germany. More information about these cookies at: https://www.sociomantic.com/privacy/en/
 
TRIPADVISOR LTD, with registered address at 7 Soho Square, London, W1D 3QB, United Kingdom. Learn more about these cookies at: http://www.tripadvisor.com
 
ZANOX HISPANIA S.L.U., with registered address at Calle Conde de Peñalver No. 38, 4ª floor, Madrid 28006, Spain. More information about these cookies at: https://www.awin.com/gb/legal
 
VE INTERACTIVE LIMITED, with registered address at 15-19 Bakers Row, London, EC1R 3DG, United Kingdom. Learn more about these cookies at: https://www.ve.com/privacy-policy and at: https://www.veinteractive.com/en/about/legal-advice/veads-privacy-policy/
 
Are cookies anonymous?
Cookies do not contain information that, on its own, could be used to identify a specific user. In our case, the information we obtain may only be associated with a particular user in the event that such user is identified on the website. In this way, such data will be treated in accordance with the website’s privacy policy, at all times, under the requirements of the current data protection regulations. At any time, affected users may exercise their right to access, rectify, and delete the data as well as other rights explained in the cited privacy policy.
 
How do I manage cookies?
Website users have the option to not receive cookies, delete them, or be informed about their settings through their browser configuration. To learn how to manage cookies in your browser, please consult your browser´s support page. For your convenience, below you will find information on cookie management provided by developers of the main browsers:
• Chrome, http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647 
• Internet Explorer, https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
• Firefox, https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Safari, https://support.apple.com/kb/index?q=manage+cookies&src=globalnav_support&type=organic&page=search&locale=en_US 
If cookies are disabled, you may not be able to use all website features.
 
To disable the use of third-party advertising cookies, users may also visit the NAI (Network Advertising Initiative) page: http://www.networkadvertising.org/managing/opt_out.asp).

Exclusive advantages when booking online

Spa Access* Free when booking 2 or more nights
Free airporttransfer
Freewifi